IDR: the Improving Dispute Resolution project materials

The  Improving Dispute Resolution Project was  funded by HEFCE through its Leadership, Governance and Management Fund. It was from the work of this project that IDRAS developed.  The project materials may be found at:


The ARMED Project was funded by HEFCE in its Governance and Management Programme from 2003 to 2008. It involved a consortium of universities led by Bristol University and produced units of  general guidance and check lists and specimen policies in the main areas of staff and student management. The Project closed in 2008 when HEFCE funding for updating the units came to an end.

The materials created in connection with the ARMED project were taken down from the Bristol University website in January 2008 because it was no longer possible to ensure that they were up to date in terms of the law’s requirements and accepted good practice in the sector. However, they contain a great deal of common sense good practice in the creation of sound and well-constructed procedures and connected information and so the Project has been used to some extent as source material by IDRAS. ARMED covered the following heads:

  • Academic assessment and appeals
  • Bullying, harassment and stress
  • Children, maternity, paternity
  • Consultants and agency staff
  • Equal opportunities and disability – staff
  • Equal opportunities and disability – students
  • Equal pay and grading systems
  • Fixed-term contracts/contract research staff
  • Outside work
  • Part-time staff and flexible working
  • Public Interest Disclosure
  • Redundancy
  • Research misconduct
  • Sickness absence
  • Staff discipline and dismissal
  • Staff employment contracts
  • Staff grievances
  • Student accommodation contracts
  • Student complaints procedures
  • Student computer use
  • Student contracts and charters
  • Student debt
  • Student discipline and fitness to practise
  • Student placements and overseas study
  • Student unions and clubs
  • Work permits and visas

The Oxcheps casebook

the Oxcheps casebook contains resources on relevant cases and precedents.


IDRAS Board members publish research on dispute-resolution in FE and HE and related topics.  The list below includes some of their work and references for some other key resources.  Contact us to add to the list.

NUS Charter on Complaints and Appeals

NUS Review of Institutional Complaints and Appeals Procedures (2009):

Morecroft, Chris, Thinking outside the College  report on FE governance

Evans, G.R.,

  • ‘A higher education mediation service’, Education Law Journal, 5 (2004), 218-223.
  • ‘Mediation in Higher Education: a progress report’, Education Law Journal , 6 (2005), 247-
  • ‘How to run a university’, Higher Education Review (2006), 37-52.
  • ‘The Oxford governance debate: HEFCE and the wider implications’, Higher Education Review, 39 (2007), 3-26.
  • ‘Mediation in Higher Education: the ‘Improving Dispute Resolution’ Project’, Education Law Journal, 9 (2008), 1- 9.
  • ‘Academic libraries and the law: what legal protections guarantee the survival of Britain’s academic library collections?, Education Law Journal  (2008).
  • ‘Managing consumer expectations: More research, less teaching and fewer student contact hours’, Education Law Journal, 10 (2009), 188-95.
  • ‘Gagging clauses and the raising of “systemic” concerns’, Education Law Journal , 10 (2009), 257-64.
  • ‘Is it time for a major review of the governance structure of higher education’, Higher Education Review, 42 (2009), 50-63.
  • A fresh look at practical dispute resolution in further and higher education’, Education Law Journal, 11 ( 2010), 267-75.
  • ‘Campus speech codes’ required by the Education (No 2) Act 1986: a satisfactory
    basis for addressing today’s needs?’, Education Law Journal, 12 (2011), 95-1007.
  • ‘The Public Bodies Bill and the longstanding debate on the expansion of ministerial powers regarding higher education’, Education Law Journal, 12 (2011), 160-9.
  • ‘An independent ombudsman, adjudicator or assessor for employees in higher education?’, Education Law Journal, 12  (2011), 14-9.
  • ‘Improving dispute resolution: student contracts and charters’, Higher Education Review, 43(2011), 3-17.
  • ‘Legislating for private providers: White Paper dilemmas’,  Higher Education Review, 44 (2011), 3-14.
  • ‘IDRAS overview’, AUA Newslink (June 2011), 18.
  • ‘A new look at student discipline: some implications of Kaur’, Education Law Journal, 13  (2012), 25-31.
  • ‘The Legal Basis of  “Fair Access‟ and “Widening Participation”: The Need for Clearer Definitions  [2012] Education Law Journal(forthcoming)
  • G.R.Evans, ‘What Has Been Happening to the Student Contract Since Clark?’ [2013] Education Law Journal 184.
  • G.R.Evans, ‘The Role of the Office of Fair Trading in the Provision of Undergraduate Higher Education in England’ [2014] Education Law Journal 21
  • G.R.Evans, ‘The Role of the Office of the Independent Adjudicator in 2014′ [2014] Education Law Journal 237.

Reddy, Mike,

‘The Office of the Independent Adjudicator for Higher Education: preparing for the statutory scheme’, Education Law Journal (2004), 214-7.

Whittaker, Simon, ‘Public and private law-making: subordinate legislation, contracts and the status of Student Rules’, Oxford Journal of Legal Studies, 21 (2001), 103-128.

Whittaker, Simon, ‘Judicial review in public law and in contract law: the example of “Student Rules”’, Oxford Journal of Legal Studies, 21 (2001), 193-207.